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We serve those who serve, and our employees reflect the military community. We are committed to fostering an environment where everyone feels they belong.

Our Employees: The Heart and Soul of Our Member Connection

At the core of our success are our employees, whose diverse experiences and perspectives shape how we connect with our members.  With a workforce spanning five generations, we foster a culture of continuous learning, offering each employee 32 hours of professional development annually.  This commitment ensures that we bring the best version of ourselves to those we serve every day. 

  • 23%

    Veterans, Guard/Reserve, Military Spouses/Domestic Partners

  • Generation Workforce

  • 35%

    Percent of USAA Workforce in EIGs

                      

employee impact groups - EIGs generate impact for USAA

We create opportunities for employees to connect, innovate, and share interests and grow professionally. From awesome military acumen experiences like our ZeroDay PT wellness and teamwork programs to dedicated working groups focused on belonging in our lines of business. USAA delivers an exceptional career journey. Our Employee Impact Groups (EIGs) listed below are open to all employees; these groups are rich communities of employees and allies, key to talent and business impact.

  • Adelante Business Group Badge

    Adelante exists to inspire, develop, and support employees through the cultural richness and lived experiences of Hispanic and Latino communities.

  • Aspire Business Group Badge

    Aspire champions growth and opportunity in technology by fostering a culture of learning, mentorship, and development.

  • Bold LGBTQIA Business Group Badge

    BOLD fosters internal education and awareness for all, while contributing to business strategy, through the LGBTQIA+ and ally community.

  • Peak Business Group Badge

    CamoGreen is designed to generate and energize sustainability for our employees, members and communities.

  • DUNAMIS Business Group Badge

    DUNAMIS promotes belonging by ensuring the full engagement of employees with disabilities through awareness, collaboration, and networking opportunities; in doing so, the group helps ensure that all employees are able to contribute to USAA’s mission.

  • Elevate Business Group Badge

    Elevate strives to enhance team performance and innovation by fostering inclusive partnerships across genders through dialogue and action.

  • Impact Business Group Badge

    !MPACT focuses on our five-generation workforce, creating spaces for community, innovation and development for both emerging and long-tenured professionals across USAA.

  • Mosaic Business Group Badge

    MOSAIC’s mission is to empower all employees and enrich our workplace and communities by fostering an inclusive environment informed by the dynamic cultural experiences and contributions of Asian, Native Hawaiian and Pacific Islander communities.

  • Peak Business Group Badge

    PEAK promotes education, development and innovation for all through cross-cultural engagement rooted in the contributions of the African American and Black community.

  • Peak Business Group Badge

    VetNet leverages the experience of military affiliates (veterans, Guard/Reserve and military spouses / domestic partners) to help create awareness and foster appreciation, understanding, respect and advocacy for the military culture and unique membership we serve.

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